1. Introduction
Welcome to Spiritual Indian Journeys.
At Spiritual Indian Journeys, we respect your privacy and are committed to protecting your personal information. We understand that trust is important when planning a spiritual journey, pilgrimage, or holiday.
This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit our website, enquire about our tour packages, submit a booking request, or communicate with us through Facebook, Instagram, WhatsApp, email, or telephone.
Our website is www.spiritualindianjourneys.com.
By using our services, you acknowledge that you have been informed about our data practices as described in this policy. Where required by applicable law, we will obtain your consent before processing your personal information.
2. About Spiritual Indian Journeys
Spiritual Indian Journeys is a travel and pilgrimage tour company based in Varanasi, Uttar Pradesh, India.
We organise spiritual and cultural travel experiences to destinations including Varanasi, Prayagraj, Ayodhya, Sarnath, Gaya, Bodhgaya, Chitrakoot, Kedarnath, Badrinath, and other pilgrimage destinations across India.
Our services include:
- Spiritual and pilgrimage tour packages
- Varanasi, Prayagraj and Ayodhya tours
- Char Dham and Do Dham Yatra packages
- Hotel accommodation arrangements
- Transportation and sightseeing services
- Group and family pilgrimage tours
- Customised travel itineraries
- Travel assistance and booking support
Business Name: Spiritual Indian Journeys
Office Address: C-4/17, Sarai Goverdhan, Chetganj, Varanasi, Uttar Pradesh, India
Phone: +91 9140967083
Email: spiritualindianjourneys@gmail.com
Website: https://www.spiritualindianjourneys.com
3. Information We Collect
We may collect personal information when you contact us, submit an enquiry, complete a lead form, request a quotation, or book a tour.
3.1 Personal Information
The information we may collect includes:
- Full name
- Email address
- Mobile or WhatsApp number
- City and state of residence
- Travel destination preferences
- Preferred travel dates and duration
- Number of travellers
- Estimated travel budget
- Hotel and transportation preferences
- Special travel requirements
- Other information voluntarily provided during an enquiry
3.2 Booking Information
When you confirm a tour booking, we may request additional information necessary to arrange your travel, such as:
- Traveller names and ages
- Pickup and drop-off details
- Travel schedules
- Accommodation requirements
- Identification details required by relevant travel service providers
- Payment and booking confirmation details
We collect only the information reasonably necessary for the relevant service.
3.3 Website Usage Information
When you visit our website, certain technical information may be collected automatically through website systems, cookies, or analytics technologies.
This may include:
- IP address
- Browser type
- Device information
- Pages visited
- Website interaction data
- Referral sources
- Date and time of website visits
This information helps us understand website performance and improve the user experience.
4. How We Collect Your Information
We may collect your information through:
- Website contact and enquiry forms
- Tour booking forms
- Facebook and Instagram Instant Forms
- WhatsApp messages and enquiries
- Telephone calls
- Email communications
- Social media messages
- Direct communication with our travel representatives
- Website cookies and analytics tools
We collect personal information directly from you or through third-party platforms that you use to contact our business.
5. How We Use Your Personal Information
We use personal information for legitimate travel-related business purposes, subject to applicable legal requirements.
These purposes may include:
Tour Enquiries: Responding to requests for information about our tour packages, destinations, travel dates, and services.
Travel Planning: Preparing customised itineraries and recommending suitable travel packages based on your requirements.
Booking Management: Arranging accommodation, transportation, sightseeing, and other confirmed travel services.
Customer Communication: Sending booking confirmations, travel instructions, itinerary updates, and important information about your journey.
Customer Support: Responding to questions, handling requests, and assisting customers before, during, and after their trips.
Marketing Communication: Sending promotional offers, travel updates, and package information where you have provided consent or where otherwise permitted by law.
Service Improvement: Understanding customer preferences and improving our travel services, website, and communication processes.
Legal Compliance: Meeting applicable legal, regulatory, accounting, and recordkeeping obligations.
We do not use personal information for purposes that are incompatible with those described in this policy without providing any additional notice or obtaining consent where required.
6. Facebook and Instagram Lead Ads Privacy
Spiritual Indian Journeys may run advertisements through Facebook and Instagram to promote our pilgrimage tours and travel packages.
When you submit an enquiry through a Facebook or Instagram Instant Form, we may receive the information you choose to provide, including:
- Your name
- Mobile or WhatsApp number
- Email address
- Preferred travel dates
- Number of travellers
- Departure location
- Travel budget or destination preferences
We use this information to:
- Contact you about your travel enquiry
- Share tour itineraries and quotations
- Provide available travel dates and package information
- Assist you with tour planning and bookings
- Send relevant follow-up communications
Submitting a lead form does not automatically confirm a booking.
Marketing messages will be sent only where permitted under applicable law and your communication preferences.
Facebook and Instagram are operated by Meta and may process information under their own privacy policies.
For more information, please visit:
7. WhatsApp, Phone and Email Communication
When you contact us through WhatsApp, telephone, or email, we may use your contact information to respond to your enquiry and provide travel assistance.
We may communicate with you about:
- Tour package information
- Travel quotations
- Booking confirmations
- Payment instructions
- Hotel and transportation arrangements
- Important itinerary changes
- Customer service enquiries
If you have agreed to receive promotional messages, we may also send information about new tour packages, seasonal offers, and travel updates.
You may request to stop receiving promotional communications at any time by contacting us or using any available opt-out option.
We will continue to send essential booking-related messages when necessary to provide a service you have requested.
8. Sharing Your Information with Third Parties
To organise your travel arrangements, we may need to share relevant information with trusted service providers.
These may include:
- Hotels and accommodation providers
- Transportation operators and drivers
- Tour guides and destination partners
- Helicopter service providers, where applicable
- Booking and payment service providers
- Technology and customer communication providers
- Government or regulatory authorities where legally required
We share only the information reasonably necessary to provide the requested services or fulfil applicable legal obligations.
We do not sell your personal information to third-party advertisers or data brokers.
9. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and measure the effectiveness of marketing activities.
Depending on the technologies enabled on our website, cookies may be used for:
- Essential website functionality
- Website traffic analysis
- Understanding visitor preferences
- Measuring advertising performance
- Improving website content and navigation
We may use analytics and advertising tools, such as Google Analytics or Meta Pixel, if these services are enabled on our website.
Where legally required, we will obtain consent before using non-essential cookies.
You can manage or disable cookies through your browser settings or available website cookie controls.
Disabling certain cookies may affect some website functions.
10. Payment Information and Security
When you book a tour, we may collect payment-related information necessary to confirm and manage your reservation.
Payments may be processed through banks, payment gateways, or other authorised payment service providers.
We do not require customers to share their ATM PIN, online banking password, or card security code through WhatsApp, email, or telephone.
Customers should make payments only through verified payment instructions provided by Spiritual Indian Journeys.
We take reasonable steps to protect booking and transaction information against unauthorised access, misuse, and disclosure.
11. Data Protection and Security
We take reasonable technical and organisational measures to protect personal information.
These measures may include:
- Restricting access to customer information
- Using appropriate security controls for business systems
- Limiting information sharing to authorised personnel and service providers
- Reviewing data handling practices
- Taking reasonable steps to prevent unauthorised access or disclosure
However, no internet-based service or electronic storage system can be guaranteed to be completely secure.
If you believe your personal information has been compromised, please contact us promptly.
12. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected.
Retention periods may depend on:
- Whether your travel enquiry is active
- Whether you have made a confirmed booking
- Customer service requirements
- Accounting and tax obligations
- Applicable legal requirements
- Consent for ongoing marketing communication
When personal information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it, unless retention is required or permitted by law.
13. Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Request information about how your personal data is used
- Request access to your personal information
- Request correction of inaccurate or outdated information
- Request deletion of personal information where applicable
- Withdraw consent for processing based on consent
- Opt out of promotional communications
- Raise a complaint about our handling of your information
To exercise your privacy rights, please contact us at:
spiritualindianjourneys@gmail.com
We will review and respond to your request in accordance with applicable law.
Withdrawal of consent does not affect processing already carried out lawfully before the withdrawal.
14. Children’s Privacy
Our travel services may include family tours involving children.
Where information about a child is necessary for a booking, we seek to collect it from a parent or lawful guardian and obtain the consent required by applicable law.
We do not intentionally collect children’s personal information directly for independent marketing purposes without appropriate authorisation.
Parents or guardians may contact us regarding information provided about a child.
15. Third-Party Websites and External Links
Our website may contain links to third-party websites, including:
- Hotel websites
- Transportation providers
- Government tourism websites
- Payment service providers
- Facebook and Instagram
- Other travel-related platforms
These websites may have their own privacy policies and data handling practices.
Spiritual Indian Journeys is not responsible for the privacy practices of independent third-party websites.
We encourage users to review their privacy policies before submitting personal information.
16. International Data Transfers
Some technology, communication, analytics, or booking service providers may process or store information outside India.
Where international transfers occur, we will take steps required by applicable data protection laws and use appropriate safeguards where necessary.
17. Marketing and Promotional Communication
We may inform interested customers about:
- Char Dham Yatra packages
- Do Dham Yatra packages
- Varanasi and Ayodhya tours
- Group pilgrimage packages
- Seasonal travel offers
- New destinations and customised itineraries
Promotional communications will be sent in accordance with applicable law and relevant consent requirements.
If you no longer wish to receive promotional messages, you may contact us at spiritualindianjourneys@gmail.com.
We will process your opt-out request within the timeframe required by applicable law.
18. Changes to This Privacy Policy
Spiritual Indian Journeys may update this Privacy Policy to reflect changes in our services, business operations, technology, or applicable legal requirements.
Any changes will be published on this page with an updated revision date.
Where required by law, we will provide additional notice or obtain consent for material changes.
We encourage visitors to review this page periodically.
19. Contact Us
If you have questions about this Privacy Policy, the information we collect, or your privacy rights, please contact us.
Spiritual Indian Journeys
Address: C-4/17, Sarai Goverdhan, Chetganj, Varanasi, Uttar Pradesh, India
Phone: +91 9140967083
Email: spiritualindianjourneys@gmail.com
Website: https://www.spiritualindianjourneys.com
We are committed to handling your personal information responsibly while helping you enjoy a safe, comfortable, and meaningful spiritual journey.
© 2026 Spiritual Indian Journeys. All Rights Reserved.